Refund Policy

At Michael Harte Jr. LLC, we are committed to providing high-quality products and services. We understand that sometimes things may not go as planned, and we want to ensure your satisfaction. Please read our refund policy below to understand how refunds are handled.

 

1. Digital Products

 

Due to the nature of digital products, we generally do not offer refunds once the product has been accessed or downloaded. However, if you experience technical issues or believe the product is not as described, please contact us within 14 days of purchase. We will work with you to resolve the issue, which may include offering a replacement product or store credit.

 

2. Online Courses and Consultancy Packages

 

a. Courses

 

If you are not satisfied with an online course you purchased, you may request a refund within 14 days of purchase, provided you have not accessed more than 20% of the course content. Refunds will not be granted if you have completed the course.

 

b. Consultancy Packages

 

Refunds for consultancy packages are handled on a case-by-case basis. If you are not satisfied with the consultancy services provided, please contact us to discuss your concerns. We are committed to ensuring your satisfaction and will work with you to find a suitable solution.

 

3. Physical Products

 

For physical products purchased through our Site, we offer a 30-day return policy. To be eligible for a return, the item must be unused and in the same condition that you received it, including the original packaging. To initiate a return, please contact us with your order number and details of the product you wish to return.

 

4. Refund Process

 

Once your return or refund request is approved, we will process the refund to your original payment method within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

 

5. Contact Information

 

If you have any questions or concerns regarding this refund policy, please contact our customer support team at:

 

Email: support@michaelhartejr.com

WhatsApp: 305-791-5422

Mailing Address: 2810 N Church St., #250913 | Wilmington DE, 19802

 

We value your business and are committed to ensuring your satisfaction with our products and services.